International talk: a discourse approach to intercultural communication by Richard Keith It’s easy to think that there is only one way to communicate effectively in
Exploratory Questioning and Modelling by Lynda Russell-Whitaker Constructed questions are essential in successful business development. We need to pay close attention to the language we
Gestures – the good, the bad and the rude by Ewan Pearson Some gestures offend, others inspire, and there is an enormous range of good
Strong Starts: The Hook by Alastair Grant We were all taught somewhere that we should “tell’em what we’re gonna tell’em then tell’em and tell’em what
1. Exploratory questioning and Modelling
2. International Talk
3. Gestures – the good, the bad and the rude
3. Strong starts. The Hook
1. The scientific art of writing
2. The artistic science of writing
3. Writing for a Blog
4. Speaking at a conference
Thaler was particularly lauded for his work on Nudging, which has provided a much more scientific understanding of how people think and behave when making
Following a few customer experiences this year that were less than satisfactory, I felt it was time to write an article on the subject of
Speak Up: 63rd Edition Here is our 63rd GPB journal. It is designed as an ongoing coaching tool for our clients, and is packed with
A full helping of BATNA may be just what you and the UK need this coming year BATNA is an ugly acronym, perhaps conjuring up
Advice squeezed straight from the experts
