Exploratory Questioning and Modelling by Lynda Russell-Whitaker Constructed questions are essential in successful business development. We need to pay close attention to the language we
We handle objections all the time both at work and at home. But how skilled are we at handling them and does it matter anyway?
By Ewan Pearson I was once asked by a host at a dinner to keep my speech short, as it was expected, and it was
It was those words, all published on the same day in the same newspaper by just three journalists, which has inspired this article. But what
By Guest Author Andrew Richards Why don’t people mean what they say? Why do they so often speak ironically, in riddles, or with double meanings?
Advice squeezed straight from the experts
